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Level 1

4 points

I am trying to erase my old broken iphone. I already set up my new iphone.

I am trying to erase my old iphone that is broken. It does not turn on. I already set up my new iphone. I followed the steps but it is not erasing. I am afraid I am going to erase the new phone.

iPhone 8 Plus, iOS 13

Posted on Sep 1, 2020 5:47 AM

Best reply

Michael Black

Level 10

80,316 points

Posted on Sep 1, 2020 9:12 AM

If it does not power on and boot into iOS, there is nothing you can do. It’s just an inert hunk of plastic and metal if it won’t power on.

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I am trying to erase my old broken iphone. I already set up my new iphone.

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