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Level 1

8 points

MacBook Pro login

After starting the MacBook and entering the password, the computer stays on the login page and a spinning circle appears. Nothing else happens. Any help would be appreciated.

Posted on Nov 15, 2020 6:16 PM

Best reply

kaz-k

Level 8

49,266 points

Posted on Nov 15, 2020 6:43 PM

Hi,

Start up in Safe Mode, then normal boot could solve your issue.

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

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2 replies

Best reply

kaz-k

Level 8

49,266 points

Nov 15, 2020 6:43 PM in response to Jbronson1

Hi,

Start up in Safe Mode, then normal boot could solve your issue.

https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

Jbronson1 Author

Level 1

8 points

Nov 15, 2020 7:19 PM in response to kaz-k

Thank you for the idea. I tried safe mode and then rebooted, but back to the same spinning wheel.

MacBook Pro login

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