Touch ID won't wake from sleep in Big Sur

Thespis1 wrote:

English is my first language and I am also aware of the meaning of the word toggle. What wasn't clear was how you meant it to be used in this process, and I still don't. As you would see by reading my original question I have done all the things you seem to be suggesting.

Call Customer Support  (800) MY–APPLE (800–692–7753) 

Thespis1 wrote:

I have a new MacBook Air 13" which has worked fine until I updated from Catalina to Big Sur. Now touch ID works except for waking from sleep. I have tried deleting the fingerprint and reloading it and it works first time and no more. I have tried unchecking 'unlocking your mac', rebooting and then checking it again and nothing works. It will wake by typing the password but that defeats the object of touch ID.

Verify you have the preference check. If so toggle it a few times to jump start.

>System Preferences>Touchbar

remove/ reset your finger prints if necessary

Use Touch ID on Mac - Apple Support

Is this when you wake after closing the lid. Otherwise pressing any key should wake up the Mac if the lid is open

Thespis1 wrote:

Yes it's checked and as I say I have unchecked and rechecked while rebooting in between. I'm not sure what you mean by 'toggle' it?

Sorry I see English is not your first language— from the dictionary:

• Flip the switch
• change it
• try it again many times
• turn it on/turn it off
• check/uncheck
• uncheck/check

If no resolve—

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or on line  https://getsupport.apple.com/

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)