I am trying to conect my new IPHONE PRO MAX but it just keep saying "transfering data to iphone". then "move closer" even though they are on top of each other to side by side and it has done this for hours now....

I am trying to set up my new Iphone 12 pro max. The two phones are side by side it juts says "transferring Data to Iphone" then "move closer" and it has said htis for hours now! Over and over

Posted on Nov 16, 2020 7:19 AM

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Posted on Nov 16, 2020 7:21 AM

Migrate data from your iPhone using a wired connection

You might choose the wired method if the wireless network that you're using is slow or congested. To migrate data from one iPhone to another using a wired connection, get a Lightning to USB 3 Camera Adapter and a Lightning to USB Cable, then follow these steps:

  1. Connect the Lightning to USB 3 Camera Adaptor to power through its Lightning port. Make sure you use a 12W or higher power adaptor.
  2. Connect the Lightning to USB 3 Camera Adaptor to your current iPhone.
  3. Plug the Lightning to USB Cable into your new iPhone and then connect the other end to the adaptor.
  4. Continue by following the steps above.

Migrating data using a wired connection is supported on iPhone only.

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Question marked as Top-ranking reply

Nov 16, 2020 7:21 AM in response to ENVPHelenaDeBruyn

Migrate data from your iPhone using a wired connection

You might choose the wired method if the wireless network that you're using is slow or congested. To migrate data from one iPhone to another using a wired connection, get a Lightning to USB 3 Camera Adapter and a Lightning to USB Cable, then follow these steps:

  1. Connect the Lightning to USB 3 Camera Adaptor to power through its Lightning port. Make sure you use a 12W or higher power adaptor.
  2. Connect the Lightning to USB 3 Camera Adaptor to your current iPhone.
  3. Plug the Lightning to USB Cable into your new iPhone and then connect the other end to the adaptor.
  4. Continue by following the steps above.

Migrating data using a wired connection is supported on iPhone only.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to conect my new IPHONE PRO MAX but it just keep saying "transfering data to iphone". then "move closer" even though they are on top of each other to side by side and it has done this for hours now....

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