Files transfer stops "because some data can’t be read or written?"

I am attempting to back up my photo library from one external drive to another. Every time the process hits a bad file that can't be copied the whole thing stops. This is an example of the error message. "The Finder can’t complete the operation because some data in “1906-ASP-01-55.CR2” can’t be read or written."


Why does the whole process have to stop? I have hours worth of files to copy. I don't want to sit and monitor the process. Is there anyway to set the transfer process that it just skips the bad file and keeps going?


I'm using Catalina 10.15.7.


Thanks!


Pat M.


Posted on Nov 16, 2020 8:42 AM

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Posted on Nov 18, 2020 4:26 PM

I've never known an standard OS interface to work that way which is why I suggested Carbon Copy Cloner since it will skip the bad files and also make a log entry so you can know which files were skipped.


I recommend that you attempt to use DriveDx to check the health of the drive since that those symptoms are a classic sign of a failing drive. If DriveDx reports and "Failing" or "Warnings" on a hard drive, then it inidicates the drive is either failing or worn out respectively (SSDs are a bit different). I will be happy to review the DriveDx report if you post it here using the "Additional Text" icon which looks like a piece of paper.


Definitely make sure to have a backup of all important & unique data on all of your external media. Don't ever rely on just one copy of your important files or next time you could lose all the files.

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Nov 18, 2020 4:26 PM in response to pasqualerose2

I've never known an standard OS interface to work that way which is why I suggested Carbon Copy Cloner since it will skip the bad files and also make a log entry so you can know which files were skipped.


I recommend that you attempt to use DriveDx to check the health of the drive since that those symptoms are a classic sign of a failing drive. If DriveDx reports and "Failing" or "Warnings" on a hard drive, then it inidicates the drive is either failing or worn out respectively (SSDs are a bit different). I will be happy to review the DriveDx report if you post it here using the "Additional Text" icon which looks like a piece of paper.


Definitely make sure to have a backup of all important & unique data on all of your external media. Don't ever rely on just one copy of your important files or next time you could lose all the files.

Nov 16, 2020 10:32 AM in response to pasqualerose2

Try running Disk Utility First Aid on both external drives.


Are both drives connected directly to the computer? If not, then the hub or adapter could be defective. If the drives are both connected directly to the computer, then you can try using a powered USB3 hub with UASP support.


My guess is one of the external drives is failing. You can attempt to check the health of the external drives by running DriveDx. You will need to install a special USB driver so that DriveDx can attempt to access the health information on the external drives. However, some external drive enclosures do not allow the necessary communication even with the special USB driver. Post the report for both external drives here using the "Additional Text" icon which looks like a piece of paper. Usually any "Failing" or "Warnings" mean the hard drive is bad or worn out respectively.


Nov 16, 2020 3:05 PM in response to pasqualerose2

<<How do I keep the whole process from stopping due to only one bad photo?>>


Unfortunately, if it copied all-but-a-handful, Finder has no way to tell you which files did not copy.


So Instead, it stops. Your mission is to divide your files into two groups, copy each group, and keep diving in half the failed group until you find the defective file.

Nov 18, 2020 2:15 PM in response to HWTech

Well, it does seem that it was just a couple of bad photo files. When they were discovered and removed, the process went smooth. Thanks for the help. If one of the drives is bad, at least all the info (minus the two bad files) is now on three drives. I just wish that there was a way to have the transfer process skip the bad files and continue with the good ones.


Thanks again,


Pat

Nov 16, 2020 2:36 PM in response to HWTech

I ran disk utility. It showed nothing.


I think it's a lot simply than a failing drive. It's just an occasional bad photo file. When I upload a few folders at a time with just a few hundred photos, 9 out of 10 times it works. But doing it in small batches that way is time consuming, so I try to transfer a dozen folders at time with thousands photos. When doing it this way, eventually one of the photo is bad and shuts down the whole process.


How do I keep the whole process from stopping due to only one bad photo?


Thanks,

Nov 16, 2020 7:16 PM in response to pasqualerose2

Use Carbon Copy Cloner to copy the files. It keeps a log of the files it doesn't copy plus it will also prompt you if you want to skip the errors. Sometimes this will allow you to copy the files that are still readable, but if you encounter too many errors and the copy moves along extremely slowly, then I would abort it since it likely indicates a failing hard drive.


Your symptoms really sounds like you have a failing hard drive (classic signs). The more you use a failing the drive the worse the failure can become where even a professional data recovery service will be unable to recover any files.

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Files transfer stops "because some data can’t be read or written?"

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