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Podcast Episodes Not showing up on apple podcast.

Hello, so i've been stuck on this problem for over a month and would really appreciate some advice.


My podcast is hosted on Podbean. All the other streaming services are showing all my episodes. For some reason in Apple podcast I can only find episode 2 and 4. When I click on see all episodes in the app it only shows 4.


Ive tried to resubmit the feed in case I made a mistake but it says feed already exists. Ive contacted Podbean and they say theres nothing they can do from their end so I dont know how els to check what the problem is. Any help would be really appreciated. Thank you!


Heres my podcast on Podbean

https://themeaningofsound.podbean.com


Heres the RSS feed.

https://feed.podbean.com/themeaningofsound/feed.xml


Here It is on apple podcast

https://podcasts.apple.com/gb/podcast/the-meaning-of-sound/id1524999622

Posted on Nov 16, 2020 9:03 AM

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Posted on Nov 16, 2020 9:15 AM

I'm afraid I can't see any reason for this. There appears to be nothing wrong with the feed, and validators show all episodes: but only episode 4 appears even when subscribing in Apple Podcasts (which process reads the feed directly).


The feed URL you give is the one Podbean give in their link, but I have no way of knowing if this is indeed the feed that Apple are using. Go to https://podcastsconnect.apple.com, select your podcast, and check that the feed URL listed there is the same one.


If it is, then at the moment the only advice I can give is to approach Podcasts Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. However as the episodes are missing even when you are nsubscribed I'm not sure they can do anything.

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Question marked as Top-ranking reply

Nov 16, 2020 9:15 AM in response to Finnian2020

I'm afraid I can't see any reason for this. There appears to be nothing wrong with the feed, and validators show all episodes: but only episode 4 appears even when subscribing in Apple Podcasts (which process reads the feed directly).


The feed URL you give is the one Podbean give in their link, but I have no way of knowing if this is indeed the feed that Apple are using. Go to https://podcastsconnect.apple.com, select your podcast, and check that the feed URL listed there is the same one.


If it is, then at the moment the only advice I can give is to approach Podcasts Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page. However as the episodes are missing even when you are nsubscribed I'm not sure they can do anything.

Nov 16, 2020 9:54 AM in response to Roger Wilmut1

Did you change the image recently? It's far too large at 1MB, and would get your podcast rejected. Your image should be less than 500kB. If you did change it, then it might be an issue. If not then It's odd that you weren't rejected in the first place. In any case, hou should replace it with one with a smalleer file size. Make sure to give it a different file name and amend the feed accordingly. It won't appear in the store for several days.

Nov 18, 2020 9:12 AM in response to GGNightIn

It's better to start your own thread, even if you think a problem is similar, to avoid interleaved answers. And it's essential to post the URLs of your feed and iTunes Store/Apple Podcasts page. How else would it be possible even to attempt to diagnose the problem?


As to Podcasts Connect, if you're getting the 'service not available' error, this is a problem at Apple's server and there isn't really anything you can do about it except wait for them to correct it. The only value it would have would be to confirm that the feed Apple is using is the one you think it is using (the OP above found it wasn't).

Podcast Episodes Not showing up on apple podcast.

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