After Big Sur upgrade, several apps do not work, claiming that the Mac must be reset. Resetting does not help, same error. So far, Parallels and Acronis have failed, despite reboot and despite reinstall. Does anyone have a solution, other than ridding myself of my many Macs?
MacBook Pro
Big Sur breaks third party extensions. I assume app developers will eventually figure out whatever magic incantation Apple intended them to use during installs. In the mean time, this worked for me:
I think this forces all apps that rely on extensions to re-authorize them.
For example, on my machine, my OS drive volume name is on /dev/disk1s5
Replace <YourVolumeName> with the volume name where your Big Sur is installed, i.e. /Volumes/dev/disk1s5
Big Sur breaks third party extensions. I assume app developers will eventually figure out whatever magic incantation Apple intended them to use during installs. In the mean time, this worked for me:
I think this forces all apps that rely on extensions to re-authorize them.
For example, on my machine, my OS drive volume name is on /dev/disk1s5
Replace <YourVolumeName> with the volume name where your Big Sur is installed, i.e. /Volumes/dev/disk1s5
Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and check there to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
"reinstalled" ≠ "updated".
You probably need upgraded versions of both for compatibility with Big Sur.
chortick wrote:
After Big Sur upgrade, several apps do not work, claiming that the Mac must be reset. Resetting does not help, same error. So far, Parallels and Acronis have failed, despite reboot and despite reinstall. Does anyone have a solution, other than ridding myself of my many Macs?
Update your third party software or redirect your query to the Developers web page for support.
dperry112 wrote:
Same problem with Sophos antivirus. Not very user friendly.
There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus or security apps on your Mac. They only interfere with the systems internal protection and adversely affect system and application performance. This user tip describes what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community
Uninstall Sophos according the the developer's instructions.
I found with Acronis, for one, that it was practically impossible to add items to Full Disk Access and therefore to install the software. Overlapping immoveable windows may be Acronis's fault but Apple continues to ratchet up security features putting the user in a position of having to move files to folders. Same problem with Sophos antivirus. Not very user friendly.
I don't know what caused your problem. But my experience might shed some light on, even though I figured it out all by myself.
The same, many apps (Contacts, Facetime, iMessage, Thunderbird etc) stoped working after upgrade. Checked system log, found an error keeps popping up that has something to do with Addressbook. I realise it's something about the Contacts. Took Thunderbird out of contacts access, thunderbird worked fine. All other apps rely on Contacts. But I haven't figured out how to reset Contacts' settings. No one here is helpful.
Then talk to the application developers and ask them why they're not working.
leroydouglas wrote:
Update your third party software or redirect your query to the Developers web page for support.
As I wrote, I have re-installed the "third party software", aka "the reason a computer is useful". As you might infer from me naming two applications, the problem is general: both applications are affected. Since the thing they have in common is that they are supposed to run on OSX, and the OSX was newly updated, a reasonable person might conclude that the problem is with OSX.
KiltedTim wrote:
You probably need upgraded versions of both for compatibility with Big Sur.
Yes. Both applications installed upgraded versions that were supposed to be Big Sur compatible.
Thanks, I will have a peek and see what the system log thinks is happening.
jofas wrote:
No one here is helpful.
Yeah, I knew that when I posted. Still, desperate times and all. Consider yourself the exception, I appreciate your response.
Ah, now I remember why I don't bother posting here.
That's it ! Kick the kind people who volunteer their time and experience here to help us all.
Apple published the specs for Big Sur months ago. Developers have had plenty of time to update their applications.
In my case, it's all apple's own apps that stopped working. Contacts, Messages, Facetime, Airdrop etc. Do you think it could also be extension authorisation issue?
After Big Sur upgrade, several apps do not work, claiming that the Mac must be reset. Resetting does not help, same error.
