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Turn off volume turned down on iPhone

Hi,


A couple of days back I’ve updated to iOS 14.2, and last night, as I was having a headache, decided to fall asleep to some music. IEMs on, music on, relaxing, third track, close to falling asleep, baaam! no more music. I’m checking my DAC/AMP, apparently, music was still playing. I’m checking my iPhone, volume dropped to half with a notification about volume being turned down to protect my hearing.... I’m turning volume up, and trying to fall asleep again. Two track later, baaaam! no music again, volume down to half again. Thanks Apple for not helping!

@Apple, you are aware that not everyone’s using your Pods. Some of us are using our phone as a music source, feeding digital signal to a DAC/AMP, and we control volume at AMP level. How do you calculate SPL without knowing my AMP's specs and settings, IEMs sensitivity and impedance?

When you implemented this ‘hearing protection’, what did you think?

    • We know better than our customers how music volume should be controlled, feeding 4-bit depth to a DAC is just fine!
    • We are aware that some of our customers use external DAC/AMP and this 'feature' will affect them, we just don’t care!
    • None of the above/nothing.


iPhone has been my music source since 3Gs came out, but this... is, by far, the biggest disappointment.

I know Apple won’t bother to answer, but I also know that music playback is half of my iPhone usage, and the other half can be handled just fine by a dumb phone, so, all good!



P.S.: one of the reasons I’m using an external DAC/AMP is having a better volume control with hardware buttons/volume wheel. Yes, iPhone has volume buttons also, but, for me, with the Lightning to 3.5mm adapter, only the first 4 volume steps are usable, 5th is already to loud, and 1st is too loud if I’m listening before falling asleep.




[Re-Titled by Moderator]

Posted on Nov 16, 2020 1:24 PM

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Posted on Nov 28, 2020 11:00 AM

Just wanted to update the thread that as of 28.11.2020 this has not been resolved. I used iPhones since 2012 and I used them for 2 things:


  • Listening to music (doesn't work now as explained in this topic).
  • Reading emails (doesn't work now, see thread).


I have already bought Android phone and migrated everything over in an afternoon. This 14.2 update really quickly separated people that use their device for work vs. people that use it as jewelry. There's more of us in my social bubble that simply forked out couple hundred bucks because that was cheaper than to deal with this kind of incompetence. I was used to see this kind of incompetence on Android but as of this date, I can listen to music and read emails on Android, while I can't do that on Apple.

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116 replies

Dec 17, 2020 4:26 AM in response to johannesvonhavnnes


johannesvonhavnnes wrote:

Is that a permanent fix or just a temporary one?


Temporary, you have to do this everytime you hit the 7-day limit.

So let's say you cranck it up to 90dB, then you reach your weekly listening limit in 4 hours.

When you listen at 100dB you've only got 24 minutes, 110db: 2 minutes until you need to deep dive in health menu for a reset.

So: basically unusable. This issue turned my iPhone into a very expensive door stop. A door stop that allows me to make phonecalls, you got to give 'em that, very multi functional. Ordered a droid now, which also have warnings but at least they allow you to override it permanently in the settings (activate developer mode).

Jan 3, 2021 3:02 AM in response to just-petri

This he is one of the worst updates even it does the same for me i do have external speakers Bluetooth and even with Audi plugs etc. And during late nights i do have my volume det on a low cost level but when this protection crap turns on the sound of my music becomes almost nothing and it grieves me to go p from my bed and handle my phone


and the reason i got the phone was because of the music i could listen to as i wanted. And I’m an adult and fully aware of protecting my hearing because i love music and dont want to lose my hearing but this auto turning down the volume and not being able to change it back is way to a young so fix this or next time i will change o phone apps will not be my choose. Because i dont like it when a device takes control over someting i love


i almost have music on 24/7 and this function messes it up


and now its worse even its noon here and my phone adjusts the volume down to almost nothing


Here my speaker one of them

Well the volume on my speaker is on 8 of 32 steps and when the phone turns down the volume i dont hear anything



so dear apple fix this or start loosing costumers i dont care who or what law it is but forcing me to suffer and disturb my music listening is not okey. So in. Future update implant a feature



an one more thing many people use thier devices to play music in stores or pubs with thier smart devices and this function messes up the music even there so you have not thought this true when you implanted this most hated update ever



so i hope that you guys will fix this in future or as i mentioned start loosing costumers because people does not like it when an device locks you out from what you usually do


my main reason for apple producs was to take pictures and the sound and music


but now you have messed up one of most valued function on those phones i have.....



so unless a change will happen in next update i will have no other choice than get rid of all my apple phones and devices and go to android which i dont like but anything to have full control of my sound levels on my devises



so what’s with this turning down volume ??????? Hmmm ??? And even during day time when I’m digging to soft music in a low volume already ???? This update is the worst so far

Jan 20, 2021 12:36 PM in response to skitfish

I made a Shortcut that fills up the Health app with bogus -1000 dB measurements 1 week into the future to mess with this safety "feature" and not let it figure out that it should lower the volume: https://www.icloud.com/shortcuts/8a1ec923fdb240a69a083cf5147eb57c


For some reason it doesn't work 100%, still lowers the volume like once a day when on max volume, but that's still miles better than every 30-ish minutes.


Just make sure to run it every 7 days (or set up an automation).


Attached screenshot from the Health app.

Jan 22, 2021 3:32 AM in response to jaksi

Good let’s hope that because this getting extremely annoying and it ****** me of.


and they should have thought of this earlier and the device should be able to sense what’s a speaker and what’s a headphone



as a headphone mesurmet this volume turn down is very good but as speaker user it’s extremely anoying


and that not all most places that plays music uses smart devices to play thier music for the visitors and this volume turn down will then become an massive issue


so before making a change make sure that it works flawlessly and that you have tested it thoroughly and even thought what I mentioned above




so let’s hope this update comes soon so can fix this turn down volume crap on my speakers

Nov 21, 2020 10:05 AM in response to just-petri

My use case: I connect my iPhone to external speakers (wired) and if the phone detects too much volume, it reduces the volume, making me need to mess around turning the volume back to where it was. I’m UK-based. The user is given NO choice about this feature (in my region). Choice is everything.


Apple: It is worth considering that the iPhone's microphone is not always close to the listener's ear, so this approach of unilaterally deciding to lower the volume is flawed. Again, it should be optional.

Nov 22, 2020 2:33 AM in response to skitfish

You are giving Apple too much credit thinking the microphone is used to detect the actual SPL! They just suppose that almost everything you connect (wired or BT) is either Apple Pods or a clone, able to deliver around 100 dBA at max volume. Other user cases are not considered (external portable DAC/AMP with independent amplification, active wired speakers, high impedance / low sensitivity buds/headphones...).

Why almost? iPhone will allow me to feed full volume, over BT, to my car audio (basically an external DAC + AMP + speakers), and blast my ears at 80-90 dBA (even more if I wanted to) for 5 hours, but it won’t allow feeding full volume, over BT, to a portable DAC/AMP + IEMs, while listening at about 40dBA, for more than 30 min.

As about "optional" when it comes to EU regulation... we have the option to move outside Europe. 

Nov 28, 2020 3:19 PM in response to just-petri

I completey agree with my fellow users - this is very annoying. I use my phone as a music source in my car via an FM transmitter. Turning the music & navigation system voice down unwantedly is the worst bug/feature I've seen from apple in years. If this isn't fixed soon I'll migrate to android as well. Just make it optional in the settings and all will be well.

Nov 28, 2020 3:32 PM in response to just-petri

Just had my volume turned down by this new setting. I am a motorcyclist who uses the phone to listen to traffic reports, directions, music etc. whilst riding. As I ware ear plugs whilst riding the volume is turned up so I can hear it. With this new setting I reach there so called limit within 1 hour of using the device. This is not only inconvenient but dangerous and could lead to me having problems with the police as I have to stop to turn the volume up every 10 minutes and the law says I may not handle my phone at any time whilst in control of a vehicle even if stationary.

Whilst using the Apple help line I realised that the so called Apple specialist had no idea how this update worked and even suggested there was a problem with the update and I should back up my phone, wipe it and reinstall the operating system. Should I get stopped by the police for operating my phone whilst sitting on my motorcycle I wonder if calling Apple to the stand to explain how it is there fault will get me off the hook. Come on Apple this is bloody ridiculous and dangerous.

Nov 29, 2020 3:35 PM in response to just-petri

Same issue here.


I'm using a FiiO BTR5 Bluetooth headphone amplifier with my iPhone SE (2020). The headphone amp has its own volume control, separate from the one on iOS (adjusting the volume on the device does not adjust the volume in iOS and vice versa). To simplify volume control, I have it maxed out on iOS and I'm only adjusting it on the BTR5.


Around a week ago I have updated to iOS 14.2. Starting today, every 20-30 minutes I get a notification about protecting my hearing and the volume is turned down on iOS (again, the volume is adjusted on the Bluetooth device and is at a safe level).


I don't want to max out the volume on the Bluetooth amp to prevent noise, and I don't want to leave both volume controls below max since that would increase the chance of accidentally increasing both and blasting my ears apart, I'd rather, uh, protect my hearing.

Dec 2, 2020 11:43 PM in response to cjguiser

It absolutely does help. I have not had the volume lowered on me once, since I’ve been covering the mic grill with Blu-Tack. This is with the iOS volume slider at maximum, and the phone in close proximity to the speakers.


Without blocking the mic, the volume notification is received and the volume is turned down on 100% of occasions (with the same volume settings, phone-speaker proximity, speaker volume, and specific music tracks playing) after a few minutes.

Dec 3, 2020 2:01 AM in response to skitfish

I can honestly say I’d already tried this and it didn’t work for me. Now there is no way I can get all the blue tack out. I would never have tried this on my new iPhone SE, in fact I don’t seem to have the problem at all on it. It’s an old iPhone SE (1st Gen) in which I get the problem. This is just a phone I use for playing music at work (no sim). I checked to see how well the microphone was blocked by using a decibel meter app, I use this regularly and it was reading about 30dB in a 90+ dB environment, so it was well and truly blocked. I had tried this app many times before and the app is quite accurate (certainly accurate enough). I urge caution ⚠️ before trying this method!!! Just do add, like others, this problem infuriates me beyond belief:-(

Turn off volume turned down on iPhone

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