I don't know what's going on with Big Sur. I downloaded it yesterday and today. Takes 5 or more hours each time. Now the software download window is sitting there saying it download 12.18 GB. The total update. But there is still light gray to the right of the download bar showing it has more to download. And it's just been stuck like this for an hour. Any suggestions please?
Hi, David.
Thank you for posting in the Apple Support Communities.
It sounds like you may have been experiencing a stall in downloading the macOS Big Sur upgrade. We’re not able to ascertain whether you were able to get upgraded in your other postings. Are you still experiencing the issue?
If you are, try these steps:
If you’re still not able to get the download to complete after these steps repairing your disk in First Aid from macOS recovery and trying to download from a new administrator account may also help.
Repair a storage device in Disk Utility on Mac - Apple Support
Set up users, guests, and groups on Mac - Apple Support
Respectfully.
Hi, David.
Thank you for posting in the Apple Support Communities.
It sounds like you may have been experiencing a stall in downloading the macOS Big Sur upgrade. We’re not able to ascertain whether you were able to get upgraded in your other postings. Are you still experiencing the issue?
If you are, try these steps:
If you’re still not able to get the download to complete after these steps repairing your disk in First Aid from macOS recovery and trying to download from a new administrator account may also help.
Repair a storage device in Disk Utility on Mac - Apple Support
Set up users, guests, and groups on Mac - Apple Support
Respectfully.
Thank you kareng12. This was very helpful.
David,
You're very welcome! We're glad you were able to find our reply helpful.
Enjoy your day!
Big Sur downloaded twice.
