I keep getting a msg that "A software update is required to connect to iPhone". Is that a legit msg from Apple?

I keep getting a msg on my iMac that says, "A software update is required to connect to iPhone". Is that a legit msg from Apple?

iMac 27″, macOS 10.15

Posted on Nov 16, 2020 4:16 PM

Similar questions

How can I make sure this message is really from Apple and not spyware? Message saying I need an update to connect my iphone to my mac? How can I make sure this message is really from Apple and not spyware? Message saying I need an update to connect my iphone to my mac?
712 1
Is the info in the media reports as below correct? Is this real: https://www.abc.net.au/news/2022-08-19/apple-security-flaw-software-update-iphone-mac-ipad-device/101351486 Where is it at any official apple web site? (Am running Monterey 12.4 on a 2019 purchase of a Mac Book Air from an Apple Store.) I am currently not risking using my Mac on internet but am using another system. [Re-Titled by Moderator]
385 2
Unidentified update message for iMac or iPhone 12 A message appears on my iMac that "a software update is required to connect to your iPhone" when I plug the phone into the iMac to charge it. It doesn't say whether the iMac or the iPhone needs an update. When I check the status of each device, each tells me it is up to date. The iMac connects to the iPhone and backs it up as usual. The message appears to come from Apple, but it is not in a format I have ever seen before. Is the mysterious message really from Apple?
358 3

2 replies

Meg The Dog

Level 6

13,826 points

Nov 16, 2020 4:53 PM in response to NewAtIt

If I remember correctly, there is a help question mark on that dialog box and if you click on it you will get the Apple page that explains what the update is.

MtD

NewAtIt Author

Level 1

5 points

Nov 16, 2020 5:45 PM in response to Meg The Dog

Thanks MtD!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep getting a msg that "A software update is required to connect to iPhone". Is that a legit msg from Apple?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up