You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AirPods are not working

They say that they are connected bur they will not make any noise. They are fully charged and clean. I have no idea what to do because they just stopped working randomly.

iPhone 6s, iOS 13

Posted on Nov 16, 2020 6:21 PM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Nov 17, 2020 5:24 AM

Hello,

Try a full reset:

Reset your AirPods

If they seem to be connected, but not playing anything, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

View in context

My AirPods are not working

Similar questions