I have a locked cloud account an a disable iPhone 6 plus

If you had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that your device is disabled, learn what you need, what you get and what is lost.

You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.

Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.