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Muffled mic on the camera app?

Since I recently updated my phone, my microphone when I use the camera app is muffled and inaudible. I've tried both front and back facing to try both mics. The same problem is with both.

I also cleaned the mics mesh hoping it would help but no luck.


This problem does not occur when I use third party apps like Snapchat or Instagram video. Can somebody help?


CC

iPhone 7, iOS 14

Posted on Nov 17, 2020 3:32 AM

Reply
1 reply

Nov 25, 2020 7:58 AM in response to cathalchambers

Hello, cathalchambers.


Thanks for posting in Apple Support Communities! We understand that the microphone quality in the Camera app has changed after updating iOS.


It sounds like you've worked through the steps listed here:

If the microphones on your iPhone aren't working - Apple Support


The next step would be to reach out to Apple Support directly: Contact - Official Apple Support


Take care.

Muffled mic on the camera app?

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