Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keynote not responding

Hi, I hope some one can help me with this keynote problem. When I want to choose other media file to insert keynote is not responding, then I try again it crashes, everything else is working photo, gallery. I used it 2 days a go it was fine nothing has changed on my macbook.


Thanks

Krisztina

MacBook Pro 13″, macOS 10.13

Posted on Nov 17, 2020 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2020 8:00 AM

Hello there, my wife was having the same issue. We fixed it by uninstalling the app, restarting the Mac and re-installing the app once again from the App Store. Hope this helps.


Have a good one.

2 replies

keynote not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.