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My keynote keeps crashing as I open it, with an error window appearing 'Problem Report for Keynote' / 'Keynote quit unexpectedly'. I have uninstalled and reinstalled and it keeps happening. Attaching the text from the Problem Report. Thanks
MacBook Pro 13″, macOS 10.14
Hi all,
I seem to have figured out a solution to this, or at least, one that works and keeps keynote from crashing.
Here was my process
1) Update to the latest version of Big Sur (I was using 11.2 and upgraded to 11.4)
2) After the update, deleted keynote again with a a program like CleanMyMac (which deletes all keynote files across the libraries, not just the application file)
3) Reinstall keynote from the App Store
Thank god it works! I did think it had something to do with fonts, but can't be sure.
Hope this is helpful to others.
Hi all,
I seem to have figured out a solution to this, or at least, one that works and keeps keynote from crashing.
Here was my process
1) Update to the latest version of Big Sur (I was using 11.2 and upgraded to 11.4)
2) After the update, deleted keynote again with a a program like CleanMyMac (which deletes all keynote files across the libraries, not just the application file)
3) Reinstall keynote from the App Store
Thank god it works! I did think it had something to do with fonts, but can't be sure.
Hope this is helpful to others.
Hi,
I have this same problem and a very similar crash report. It seems to be something to do with fonts (from reading the "crashed thread" line)? but I can't figure out what
Process: Pages [6118]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 11.1 (7031.0.102)
Build Info: Pages-7031000102000000~2 (1A104)
App Item ID: 409201541
App External ID: 842170573
Code Type: ARM-64 (Native)
Parent Process: ??? [1]
Responsible: Pages [6118]
User ID: 502
Date/Time: 2021-06-09 16:24:14.312 -0700
OS Version: macOS 11.2.2 (20D80)
Report Version: 12
Anonymous UUID: 57B62722-0D2D-DFE2-3018-BCC99E34608A
Time Awake Since Boot: 1200 seconds
System Integrity Protection: enabled
Crashed Thread: 2 Dispatch queue: com.apple.CoreText.fontdescriptorMatching
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: EXC_ARM_BREAKPOINT at 0x000000018beb87bc (brk 1)
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [6118]
(Not pasting the whole crash report cause it's too long.
Does anyone have a solution for this?
I open some of my files and they made my keynote crashing. I found that those files contains PowerPoint elements.
Is your situation the same us mine ?
Probably the same problem...
I now have the problem with all my Keynote presentations!
My keynote keeps crashing. just purchased Mac mini and keynote won't open. keeps crashing.
Keynote keeps crashing as I open it