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Problems with IPhone11

My ringtone only goes for a couple of seconds and cuts off. I’ve tried a general reset but it didn’t fix it.

Also on my voicemails, it’s not able to transcribe any.

Anybody have ideas to fix these? I’m not real tech savy and don’t know what to try next.

iPhone 11, iOS 13

Posted on Nov 17, 2020 8:42 AM

Reply
1 reply

Nov 25, 2020 10:50 AM in response to Lamac48

Howdy Lamac48,


It sounds like you are having sound and Visual Voicemail issues. We know how important having a working iPhone is for you, and you’re in the right place to find a resolution.


Please make sure your device is running the latest iOS version 14.2. Then test to see if the issue has been resolved. Please let us know what happens.


As with any update, it's always a good idea to create a backup beforehand: How to back up your iPhone, iPad, and iPod touch.


How to update your iOS device: Update your iPhone, iPad, or iPod touch.

 

Here's a resource that can help with your Visual Voicemail:

Set up Visual Voicemail on your iPhone

 Specifically, use these steps:

• Get help with Visual Voicemail


If you need continued assistance, then please reach out to our AppleCare phone support team via this link: Get Support.

 

Take Care!

Problems with IPhone11

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