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User profile for user: paperhai
paperhai Author
User level: Level 1
4 points

bluetooth not available

On my MacBook Pro (macOS Mojave 10.14.6), bluetooth is no longer connected (icon at top has black horiz squiggly). In preferences/network it shows as NOT connected with NO option to connect it. I have read several articles and tips and nothing is working. The latest attempt involves finding and removing com.apple.bluetooth.plist from the library. I cannot find this file using Spotlight or Finder. Until recently, I was able to use Airdrop without a problem as well as my wireless mouse - could the prob be related to software updates?? Thanks!

MacBook Pro 13″, macOS 10.14

Posted on Nov 17, 2020 10:35 AM

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User profile for user: BDAqua
BDAqua
User level: Level 10
245,579 points

Posted on Nov 17, 2020 10:44 AM

1. Close System Preferences if opened.

2. Open the Finder and press Command + Shift + G.

3. Enter /Library/Preferences/ in the text field and press Go.

4. Find com.apple.Bluetooth.plist (and also com.apple.Bluetooth.plist.lock, if available) in the opened directory.

5. Delete those file(s).

6. Shut down your Mac, waiting a few seconds before turning it back on.

7. Navigate back to the System Preferences > Bluetooth section and ensure Bluetooth is turned on, and re-pair all of your Bluetooth devices.

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User profile for user: BDAqua
BDAqua
User level: Level 10
245,579 points

Nov 17, 2020 10:44 AM in response to paperhai

1. Close System Preferences if opened.

2. Open the Finder and press Command + Shift + G.

3. Enter /Library/Preferences/ in the text field and press Go.

4. Find com.apple.Bluetooth.plist (and also com.apple.Bluetooth.plist.lock, if available) in the opened directory.

5. Delete those file(s).

6. Shut down your Mac, waiting a few seconds before turning it back on.

7. Navigate back to the System Preferences > Bluetooth section and ensure Bluetooth is turned on, and re-pair all of your Bluetooth devices.

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bluetooth not available

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