You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have problem “ Software Update Failed An error occured downloading iOS 14.2.

My connection is a good but i cant update iOS 14.2.

i have problem when start Software Update

iPhone 7 Plus, iOS 14

Posted on Nov 17, 2020 1:00 PM

Reply
2 replies

Nov 25, 2020 1:41 PM in response to gordana161

Hello gordana161,


Thanks for using Apple Support Communities! We see you're having issues with downloading iOS 14.2, and we'd like to help.


We do notice that you have Low Power Mode enabled. You'll want to turn that off, as it can inhibit downloads:

Use Low Power Mode to save battery life on your iPhone


Make sure you're using a Wi-Fi network which you've used successfully to download iOS versions before. Do not use a Personal Hotspot from someone's cellular device, as we can't download iOS using a cellular connection.


Here's an article with more steps to help: If your iPhone, iPad or iPod touch won’t update


Take care!

I have problem “ Software Update Failed An error occured downloading iOS 14.2.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.