MacBook Pro

My new MacBook Pro is already in for a screen issue repair to Best Buy. Best Buy just called and said I have to remove my iCloud account for them to work on it..why is this since it’s a screen issue?

MacBook Pro 13″, macOS 10.15

Posted on Nov 17, 2020 2:16 PM

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2 replies

kaz-k

Level 9

51,360 points

Nov 17, 2020 2:23 PM in response to Kepi11

Hi,

It may be because they need to run checking utility after fix the screen or something.

Kepi11 Author

Level 1

8 points

Nov 18, 2020 2:35 AM in response to kaz-k

Thanks..guess that’s it!!!

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