I bought a new iMac from apple.com, right at the set up new apple id it says: This mac has been use to create too many apple IDs.

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ppcy145 Author

Level 1

10 points

I bought a new iMac from apple.com, right at the set up new apple id it says: This mac has been use to create too many apple IDs.

I bought a new iMac from apple.com, right at the set up new apple id it says:

This mac has been use to create too many apple IDs.

But this is a brand new iMac purchased from apple.com

How could this happen? , Is this a refurbish one??

I called with apple support for Hours and they couldn't help with anything...... totally worst experience

Anyone ever heard about this used iMac case from apple.com? or anything

Please help!

Posted on Apr 12, 2021 1:41 AM

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Answer 1

Top-ranking reply

Jack-19

Level 8

46,182 points

Apr 12, 2021 1:46 AM in response to ppcy145

Hi ppcy145,

Do you already have an Apple ID that is used on your iPhone, or other Apple device? If so, sign into it. You only should have one Apple ID for all your devices!

If you don't, create an Apple ID on another device at: https://appleid.apple.com, and sign into the Apple ID rather than creating it on the device.

You can also read: https://support.apple.com/en-us/HT210743.

Cheers,

Jack

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Answer 2

Jack-19

Level 8

46,182 points

Apr 12, 2021 2:05 AM in response to ppcy145

I understand. Sometimes bugs happen. Unfortunately, most likely only Apple can confirm if it is brand new or not. However, it may give details here: Check Your Service and Support Coverage - Apple Support.

Cheers,

Jack

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Answer 3

ppcy145 Author

Level 1

10 points

Apr 12, 2021 2:00 AM in response to Jack-19

Thank you Jack,

I do have my own APPLE ID, but this is new iMac is for my Nephew's. He's been waiting for 2 weeks+ for shipment.

I'd like to find out whether this iMac i received from apple.com is a used or refurbished or not, since it says as the picture attached above.

If so, i'm sure I want to return this iMac.

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I bought a new iMac from apple.com, right at the set up new apple id it says: This mac has been use to create too many apple IDs.

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