Need to restore passcode

My brother passed away and we need access to his phone to see instant messages etc.. I have the death certificate, is there a process to do that?

iPhone 6s

Posted on Nov 17, 2020 4:57 PM

Similar questions

I don’t have the passcode for an iPad and iPhone My brother recently passed away and his iPad and iPhone were among his belongings. Was wondering if I take his death certificate with me to an Apple Store would someone be able to reset the passcode so I can gain access to the devices? [Re-Titled by Moderator]
975 1
Passcode My husband passed away can’t bypass his passcode, I have his death certificate will I be able to get into his phone with that?
526 1
My brother passed away. I want access to his phone My dad would like to access his phone and laptop but we do not have the passcode
1925 1

1 reply

Nov 17, 2020 4:57 PM in response to Jnance2115

See this link and I'm sorry for your loss --> How to request access to a deceased family member's Apple accounts - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Need to restore passcode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up