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Level 1

4 points

Forgot apple password and had to make new Apple ID but can’t get any of my information from other Apple ID

Screen got smashed so had to purchase new phone but forgot my apple password. What do I do

iPhone 7

Posted on Nov 17, 2020 7:34 PM

Top-ranking reply

Level 10

684,591 points

Posted on Nov 17, 2020 7:49 PM

See if you can recover the password to the old ID. For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.

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