Epson R2400 on macOS 11 Big Sur

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Level 1

103 points

Epson R2400 on macOS 11 Big Sur

Similar to people who have updated their Mac to macOS 11 Big Sur and are having trouble setting-up older Epson printers, my Epson Stylus Photo R2400 printer cannot be set up on my new M1 MacBook Air. There is absolutely nothing wrong with the printer; it works perfectly from my iMac running Catalina. The Epson web site says:

Compatibility details for Epson R2400

Your product is macOS Big Sur compatible. The product driver is available via the Epson support website.

Printer Driver: Please use v10.85 or later.

. . . but there is absolutely no sign of the v10.85 driver anywhere.

Anyone any ideas on this one, please?

John

MacBook Air

Posted on Nov 18, 2020 8:56 AM

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Answer 1

Top-ranking reply

VikingOSX

Level 10

125,410 points

Nov 18, 2020 9:01 AM in response to JJGraphics

Epson has the driver available on their site for macOS 11.x. After you install it, visit System Preferences : Printers & Scanners, and right-click on the current printer icon. Select Reset the print system…, and re-add the printer choosing the R2400 printer driver (to ensure you have the currently just installed Nov 18 driver). Once the R2400 icon is back in the Printers panel, right-click on it again, and make Default printer. Print something.

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Answer 2

JJGraphics Author

Level 1

103 points

Dec 15, 2020 1:06 AM in response to Jan Hedlund

Just to confirm, the update to macOS 11.1 resolves the problem with the Epson R2400 and the USB Driver issue on my M1 MacBook Air. The printer now works normally.

John

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Answer 3

VikingOSX

Level 10

125,410 points

Nov 18, 2020 9:35 AM in response to JJGraphics

Shutdown Big Sur. Power off the printer and unplug the cable. Reconnect the USB cable, power on the R2400, and then boot Big Sur again. Does the missing USB class driver reoccur? If it does, I recommend contacting Epson to see what they have to say about it, as I don't have this device to test here.

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Answer 4

JJGraphics Author

Level 1

103 points

Dec 1, 2020 12:16 AM in response to nataliemcintosh

Fortunately, I still have an older iMac running Catalina so I can print to the R2400 by sharing it from the iMac. It's not the right solution, but it will have to do until Epson and/or Apple resolve this problem.

John

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Answer 5

RADumas

Level 2

313 points

Dec 14, 2020 10:17 AM in response to JJGraphics

I upgraded the OS on my powerbook to Big Sur, and I could print on my Epson 2880 just fine, or as fine as it could before. I migrated to a new M1 Mac and I get the Missing USB driver message. The problem is with the M1 and the various bits of software that it uses, but intel does not.

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Answer 6

RADumas

Level 2

313 points

Dec 14, 2020 2:46 PM in response to Jan Hedlund

Apple has just posted an OS update that cures the problem

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Answer 7

JJGraphics Author

Level 1

103 points

Nov 27, 2020 2:46 AM in response to JJGraphics

More info . . . the driver for the Epson R2400 is now downloadable from the UK site. It "sees" the printer and sets it up correctly but printing fails with the same error (Missing USB class driver) on my MacBook Air M1 using an Apple USB C to USB adaptor.

John

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Answer 8

Jan Hedlund

Level 7

24,403 points

Dec 14, 2020 2:42 PM in response to nemanja99

Hello,

A driver for the L1110 can be found here:

https://www.epson.eu/support?productID=22920&language=en&os=38#drivers_and_manuals

However, if you have the problem with USB: If a printing system reset does not change anything, you may have to experiment with a temporary solution in order to achieve network connectivity. Perhaps, printer sharing, as mentioned by JJGraphics, using another appropriate Mac. Maybe, connecting the printer to a Wi-Fi router with a USB port for printers (such as an old AirPort Extreme base station). Possibly, using a Wi-Fi-to-USB, or Ethernet-to-USB, print server (for example, from TP-Link, StarTech, or Axis).

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Answer 9

JJGraphics Author

Level 1

103 points

Nov 18, 2020 9:31 AM in response to VikingOSX

Hello Viking,

Many thanks for that link.

There was only one printer already installed (which was working). I re-set the Printing System which removed the working printer and then was able to set up the Epson. However, it does not print, reporting: missing USB class driver:

Any ideas about this, please?

John

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