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iPad Air 2 wont update to 14 or reinstall apps

So my iPad Air 2 will not update to 14 despite me making space, and repeating process 3-4 times.

I gave up and deleted update and decided to reinstall apps, but now it won’t do that either....

help!

iPad Air 2, iOS 12

Posted on Nov 18, 2020 9:13 AM

Reply
3 replies

Nov 18, 2020 9:33 AM in response to heyeasytiger

Are you certain that you actually have an iPad Air2 - and not a first generation iPad Air. This is a commonly made error.


You can confirm your iPad model and currently installed version of iOS/iPadOS here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


A first generation iPad Air can only be updated to iOS 12.4.9.


Apple ended major update support for iPad Air1 in September 2019. An iPad Air1 cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for new versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad Air1, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS13/14.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad Air.

iPad Air 2 wont update to 14 or reinstall apps

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