My watch won’t stay on even though it says always on

My watch won’t stay on even though it says always on

Posted on Nov 18, 2020 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2020 3:46 PM

Okay, there are a few steps to take to try and fix this. Try these steps and let me know if any of them work for you:

  1. Restart your Apple Watch (Hold down the side button until the Power Off button shows up. Wait about 10-15 seconds and then turn it back on by holding down the side button again)
  2. Disable and re-enable the setting. (Open the "Watch" app on your iPhone and select Settings > Display & Brightness > Always On. Wait a few minutes and then re-enable it)
  3. Make sure your Apple Watch is up to date. (Open the "Watch" app, go to My Watch > General > Software update and make sure that your Watch is up to date.)
  4. Make sure theater mode is disabled. (Swipe up from your Watch Face, then make sure the two masks icon, it will be glowing orange if it is enabled, is disabled.


~Let me know if these work! :D


4 replies
Question marked as Top-ranking reply

Nov 19, 2020 3:46 PM in response to Ldoc8

Okay, there are a few steps to take to try and fix this. Try these steps and let me know if any of them work for you:

  1. Restart your Apple Watch (Hold down the side button until the Power Off button shows up. Wait about 10-15 seconds and then turn it back on by holding down the side button again)
  2. Disable and re-enable the setting. (Open the "Watch" app on your iPhone and select Settings > Display & Brightness > Always On. Wait a few minutes and then re-enable it)
  3. Make sure your Apple Watch is up to date. (Open the "Watch" app, go to My Watch > General > Software update and make sure that your Watch is up to date.)
  4. Make sure theater mode is disabled. (Swipe up from your Watch Face, then make sure the two masks icon, it will be glowing orange if it is enabled, is disabled.


~Let me know if these work! :D


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My watch won’t stay on even though it says always on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.