Iphone 12 pro horizontal problem

Hello

2 days ago I,ve bought iphone 12 pro with iOS 14.1 and from start I have problem with horizontal screen...


when I flip to horizontal position I see a part of widget screen. I see it always in every app that allows to work in horizontal position. It is not possible to watch yt netflix or even pics. Look at attached pic with netflix to see problem. This fields on the right side shows everytime in horizontal. How to fix it?

iPhone

Posted on Nov 18, 2020 5:07 PM

Reply
1 reply

Nov 27, 2020 7:31 AM in response to donoedro82

Hi donoedro82,


Congratulations on your new iPhone 12 Pro! We understand that you're currently experiencing some problems with the widgets overlapping the rest of the screen, and we'll do all we can to resolve it.


To get started, can you let us know if the problem continues after restarting the iPhone? While this seems like a really simple step, it can resolve a large number of problems like this one.


Restart your iPhone


If the problem persists after the restart, let's create a backup of your iPhone data and update iOS as well.


Update your iPhone, iPad, or iPod touch


Please let us know the results after trying these steps. Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 12 pro horizontal problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.