HDCP error message using hulu app on apple tv
Why is this error happening? It happens with some show but not with others.
MacBook Pro 13″, macOS 10.14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why is this error happening? It happens with some show but not with others.
MacBook Pro 13″, macOS 10.14
Hello and welcome to Apple Support Communities, tunkul.
If we understand your post correctly, you see an HDCP error when viewing some protected content on your Apple TV. We’d like to help.
Make sure that your Apple TV is plugged in directly to your TV and test with a different HDMI cable.
If the issue continues follow the steps in this article:
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Thanks for the reply, but the setup is that everything routes through the a/v amp, as that is what produces the sound. The cable is brand new (i did switch cables). Is it possible that it has something to do with the amp? The amp isn't ancient, it's a denon AVR-3100w, about 5 years old.
Hello tunkul.
We understand that your current setup involves routing through an amp for sound. We'd like to test for this issue using just the Apple TV and your TV to isolate this issue. Let us know how that test goes so we can determine the best steps to take.
Cheers.
HDCP error message using hulu app on apple tv