I am having issues paying for dingtone
iPhone XR, iOS 13
Question marked as
User profile for user:
jdo_apple
User level:
Community Specialist
Hello aisosa51,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to make an in-app purchase. Based on the info and screenshot you supplied, please check your payment method and other steps in these Apple resources, and then contact Apple directly if you need any further assistance.
Change, add, or remove Apple ID payment methods
If your payment method is declined in the App Store or iTunes Store
If you can't remove your last payment method or use no payment method with your Apple ID
Cheers!