Ethernet Connection

I added a new VPN connection. As soon as I did that my access to the internet through my ethernet (RJ-45) stopped working. I've deleted the old and new VPN's, what should I do next?

MacBook Pro 13″, macOS 10.13

Posted on Nov 19, 2020 7:05 AM

Reply
7 replies

Nov 20, 2020 8:05 AM in response to the wave from branford

If you occasionally move to different locations, Network Location Files can instantly change all the settings required with one selection off a Menu. Just be sure when you set up a second and subsequent one, you START by giving it a new name.


Another "trick" Ethernet Users can use is based on the concept that MacOS sends Internet data to the TopMost, Working interface show in system preferences > Networks.


You can use the gear Icon and "set serve order" to place Ethernet at the top, Wi-Fi second. then when Ethernet is not working/available, Wi-Fi will be used by default.

Nov 19, 2020 12:15 PM in response to the wave from branford

Your DSL connection is over part of a telephone line, that is separate from the part you use to talk on. Many providers require a DSL log-on (often with with username and password) every time you want to do anything, and time you out and disconnect if you are not active. That is a pain. So you can set it up to maintain the connection at all times, or to auto-login when needed for any reason.


DSL is a little complicated to set up, but not difficult.


You can implement it EITHER in the Router (recommended) or in the Mac, but not both. If you have had any major changes, it likely disrupted the way it was set up before.


If you can possibly do so, it is better to set your Router to handle the settings required. Then you can connect as many other devices (computers, printers, iPhones, iPads, whatever) as you wish to your home network, they can come and go easily, and everything on the devices is much simpler. But that will take some digging in the Router manual. If they did not give you a manual, it can likely be found online or on the provider's web site.


What you want to do is tell the Router the DSL login username and password (or very similar) needed to make the connection, so that when any requests need to go onto the Internet, it will connect you automatically. Optionally, you can often tell it to maintain the connectional all times, and re-login when disconnected.

Nov 19, 2020 12:21 PM in response to Grant Bennet-Alder

Thanks for the response, but I'm dumping the DSL. It's too slow and going with fiber optic cable. So, I'm change ISP network and getting a new static IP address. The process was easy until I attempt to create a new connection to a VPN.


It is the new VPN that appears to prevent the internet from working. The Netgear software says it's working and it show activity when plugged in. It's the led green light that blinks on/off.


I've removed the two VPN's from the network preferences. I've rebooted the modem/router twice. I don't know where to go next. I am going to try again and restart the Mac before I plug the modem/router back in.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ethernet Connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.