iPhone 11 Pro Max ringer volume lower itself down

This is my second phone and the volume of the ringer keeps on going down to zero by itself being a limo driver is really really aggravating apple really not doing anything except give me a rebuilt phone. They clean the phone back to brand new and still doing it


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iPhone 11 Pro Max

Posted on Nov 19, 2020 9:54 AM

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Nov 27, 2020 4:12 PM in response to Jorgito1950

Hello Jorgito1950,


We understand that the ringer volume for your iPhone is unexpectedly changing on its own. You’re in the right place, we’d be glad to assist in seeking a solution.


To get started, you'll want to ensure your iPhone is fully updated: Update your iPhone, iPad, or iPod touch


To help isolate this further, you can test to see if this continues to happen after removing a protective case, if you have one on your iPhone, and temporarily discontinuing use of accessories (wired or wireless). You can also test to see if this happens or not when Attention Aware features turned off temporarily: About Attention Aware features on your iPhone X or iPad Pro


We look forward to learning what you find out. In the meantime, take care.

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iPhone 11 Pro Max ringer volume lower itself down

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