Administrator account lost

I can not access the admin account.

I do not know the user name or password.


How to do reset both with only a standard account available?


iMac Pro

Posted on Nov 19, 2020 2:43 PM

Reply
3 replies

Nov 20, 2020 5:25 PM in response to jesslynturn

jesslynturn Said:

"Administrator account lost I can not access the admin account. I do not know the user name or password. How to do reset both with only a standard account available?"

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Consider the Following:

A. Is this a Used Device?:

If this is a used device, then contact the seller, asking for the password. Also, have them sign out of iCloud.


B. Locate an Administrator User Name:

  1. Boot: in to Safe Mode (hold down command + R upon boot
  2. Enter: password (if applicable). You might not be able to get past this part, if a password does not work.
  3. Go to: Utilities menu (top of screen)
  4. Select: Terminal
  5. Enter: this command and then press return key
dscl . -read /Groups/admin GroupMembership

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Administrator account lost

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