iPhone 12 terrible sound on video
just got a new iPhone 12 yesterday. Software is updated. Recorded and live video sound like there's a motor running in the background. Did I get a dud?
iPhone
User profile for user:
mario49
User level:
Community Specialist
Hello GretchieT,
It sounds like you're experiencing some issues with distorted sound from your iPhone when recording live video. We will be happy to help.
First, let's rule out a few things. First, does this happen with all recordings? If so, are you using any cases or covers on the iPhone? What happens if you remove them? Does this happen in all locations?
Next, let's make sure you have a look at the troubleshooting in these articles:
If the microphones on your iPhone aren't working - This one has steps to try that may help if you hear distorted sound in your video recordings.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Will help you check the speakers to ensure there's nothing going on there.
Please have a look and let us know if this helps. We are standing by for you.