Safari freeze when create a password in safari or reset a password

When I try to create an account and reach to the “create a password”, my safari is freeze, can’t move; I need to close the safari then reopen it to continue using it. But the problem about password still exist. Same for resetting a password for an account. Is this a iOS system problem or my phone problem? I have this problem in my iPad too. Is that I upgraded the 14.2 iOS too fast when it release? Is there a way to fix it?

iPhone 6s Plus

Posted on Nov 19, 2020 8:06 PM

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Posted on Jan 5, 2021 8:20 AM

It seems that if you go to Settings —> Passwords —> AutoFill Passwords, then toggle off AutoFill Passwords, that Safari no longer freezes when you attempt to enter a Password on account creations. Safari Private Browsing also seems to be unaffected by the freezing on password creation entry regardless of whether AutoFill Passwords is turned on or not.

199 replies

Dec 6, 2020 7:23 AM in response to Hobbszy8

I created a ticket with Apple regarding this issue. It is driving me nuts and tickets help get problems addresses. I encourage others to make tickets so dev team is aware of the coding issue.


no problems with any other browser on iPad. Only safari. All password entry causes extreme lag and sometimes browser crashing. No other action causes a problem. Likely some sort of memory leak issue when the browser looks for saved passwords.

Dec 18, 2020 8:29 AM in response to VaultHealth

I tried turning off auto fill passwords and the problem stopped. Thank you for sharing!


This problem was making my phone unusable. It would freeze for about 30 seconds every time I needed a password and username. And you couldn’t exit out of the window. So a minute plus, that’s if Safari didn’t crash.


For now I’m always bouncing back and forth between Lastpass and Safari (again).



I hope Apple addresses this.

Feb 12, 2021 5:56 PM in response to Sachin_Gujarathi

Ok! I'm in the same class of users as you - I don't want to use autofill ever on anything, so this did the trick for me!!! This works flawlessly on a site that failed yesterday and costs me precisely nothing!!!


Yes, as you said, navigating this menu was excruciatingly slow on both my iPad and my iphone (pro max 12, so whatever is going on, it's not processor speed that is the issue) but thanks to your heads-up, I was ready for that and waited it out! On top of that, a tap wouldn't disabling the toggle as it normally does. I eventually figured out that if I slowly dragged it over and just lingered for a while without removing my finger that it worked.


Thanks a lot!

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Safari freeze when create a password in safari or reset a password

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