You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cellular update failed, iphone7

I’ve updated my iOS and shut the phone off repeatedly including in airplane mode — but get cellular update failed over and over.


It’s intermittent but mostly doesn’t work.


Any ideas? Many thanks.

iPhone 7

Posted on Nov 20, 2020 12:01 AM

Reply
3 replies

Nov 20, 2020 12:02 AM in response to robin291

Few Carrier (Cellular Service Provider) do not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • BSNL in India which provides APN pin to be updated manually as bsnlnet
  • MTN Ghana which provides APN pin to be updated manually as internet


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


Use the APN pin based on your carrier. Ask them or google and search.


If you do see the option to enter APN then the only option is give below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

Cellular update failed, iphone7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.