Email message with attachment tap attachment no information. Only happened since last update 14.2

Has any one else had this problem. Message attachment but tap attachment no message?

iPad, iPadOS 14

Posted on Nov 20, 2020 1:26 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2020 9:09 AM

Greetings georgej1951,


Thanks for visiting the Apple Support Communities! It seems you're unable to access Mail attachments on your iPad.


Test after restarting your iPad, if the issue persists, remove the mail account from your iPad, re-add the account, and then test the behavior: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


"Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again."


Kind regards.

2 replies
Question marked as Top-ranking reply

Nov 28, 2020 9:09 AM in response to georgej1951

Greetings georgej1951,


Thanks for visiting the Apple Support Communities! It seems you're unable to access Mail attachments on your iPad.


Test after restarting your iPad, if the issue persists, remove the mail account from your iPad, re-add the account, and then test the behavior: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


"Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again."


Kind regards.

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Email message with attachment tap attachment no information. Only happened since last update 14.2

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