Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to trust an app

Hi there, I have the new iphone 12 pro max. I need to download/use an app and right now it states "enterprise app cannot be trusted". I tried going into device settings and trusting the app is not the same as the iPhone 11. Can someone please help guide me on how to trust this app? Thank you, AC

iPhone 6, iOS 9

Posted on Nov 20, 2020 5:56 AM

Reply
Question marked as Best reply

Posted on Nov 20, 2020 5:57 AM

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed any profile on your own --> Install or remove configuration profiles on iPhone - Apple ...


If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM).


Trust manually installed certificate profiles in iOS and iPadOS ...

2 replies
Question marked as Best reply

Nov 20, 2020 5:57 AM in response to miami131

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed any profile on your own --> Install or remove configuration profiles on iPhone - Apple ...


If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM).


Trust manually installed certificate profiles in iOS and iPadOS ...

How to trust an app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.