You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air Storage space

My Mac has 121Gb capacity. All my files are on the cloud and the image has just 10Gb used, but the disc has less than 14.7 available... How can I clear up all this "other" 53Gb of used space?



Please help me.


Posted on Nov 20, 2020 9:42 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2020 9:52 AM

You are going to be very hard pressed to clear enough space to allow Big Sur to install. Have a look over Here for ideas Also, check if all your installed Apps are 64 bit or 32 bit. Big Sur ONLY supports 64 bit apps. Clear out the 32 bit apps and some of the unneeded e-mail and maybe, just maybe space requirements will be met.

8 replies
Question marked as Top-ranking reply

Nov 20, 2020 9:52 AM in response to Ooccta

You are going to be very hard pressed to clear enough space to allow Big Sur to install. Have a look over Here for ideas Also, check if all your installed Apps are 64 bit or 32 bit. Big Sur ONLY supports 64 bit apps. Clear out the 32 bit apps and some of the unneeded e-mail and maybe, just maybe space requirements will be met.

Nov 20, 2020 9:58 AM in response to PRP_53

Thank you very much Mr. Phillips I was looking forward to install Big Sur but yes this came up!

Let's say that I get rid of my Gmail image and that will be only 10 GB and the new software requires 20+ GB



So... I'm lost in space... :/


Should I go to a Mac store and reload everything...? As new... All my planet is up in my Gmail, so I don't mind erasing everything... What do you think?


Nov 20, 2020 10:09 AM in response to Ooccta

Thank you for image of your situation re: Empty Space available. The New OS 11 sees 13.95 GB empty space right now and asking for Addition 20.06 GB so that means minimum of 35 GB needs to be available before it can proceed. Do you think you can achieve this?

If not, one could go an Apple Store and wipe the drive and install the Newest macOS. OR, if you are certain that loosing everything is the route, it can be done by you.

Nov 20, 2020 10:45 AM in response to PRP_53

Fantastic my dear friend I was not aware that I could do this from home!

Now there is to get an appointment is pretty pretty hazardous and time is money so I think I'm going to do this tomorrow Saturday and refresh everything on my computer.

As mentioned since I have everything on the cloud I will just need to installed a couple of personal apps again but that's basically it...

Thank you Mr. Phillips I do appreciate.

MacBook Air Storage space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.