received an error on my iPhone 7: Your iPhone cannot make or return cellular calls or access cellular data until it has been updated. tried updating from version 13.7 to 14.2. update failed for unknow reasons.
iPhone 7
Hello cellular5202,
We see that you're running into an issue with updating the iOS software on your iPhone 7. We can understand the importance of having your device up-to-date. Check out and follow these suggested steps for what to do If your iPhone, iPad or iPod touch won’t update.
Best regards!
Brian_P7, Thanks for the help.
In follow-up discussions with Apple Support, they believe it is a known motherboard issue for this model of iPhone 7. I have sent the iPhone to Apple for repairs.
cellular communications update failed
