The appearance of Mail in Big Sur is appalling. Apart from moving all the labelling around, the top menu bar is far too small and pale. might be fine for a 20 yearly, but this 70 year old is really struggling. I have spoken to Apple Support but reall

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Level 1

13 points

The appearance of Mail in Big Sur is appalling. Apart from moving all the labelling around, the top menu bar is far too small and pale. might be fine for a 20 yearly, but this 70 year old is really struggling. I have spoken to Apple Support but reall

The appearance of Mail in Big Sur is appalling. Apart from moving all the labelling around, the top menu bar is far too small and pale. might be fine for a 20 yearly, but this 70 year old is really struggling.

I have spoken to Apple Support but really unhelpful - only suggestions were to downgrade back to Catalina or stop using Apple Mail completely!!!

The left hand tool bar has also been made worse, with the headings all too feint against the pale grey background. It appears there is no way of changing the contrast or font size of the tool bar information, only the emails themselves.

This is a poorly thought through upgrade that completely ignores the needs of all users with less than perfect sight. Shame on You, Apple

Has anyone got a solution please?

iPad Air 2, iPadOS 14

Posted on Nov 21, 2020 5:08 AM

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Answer 1

Nov 21, 2020 5:23 AM in response to Nantman

Apple controls the software design process, and these Big Sur changes to Mail, like other user interface changes, are baked into the compiled applications. Send feedback directly to the Apple Mail product team, if you want to communicate your post.

There is nothing your fellow users can do about these Big Sur Mail design aberrations, and it is we who support these public Apple support communities, along with the Apple communities hosting team. The product teams do not participate here.

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Answer 2

Nov 21, 2020 5:24 AM in response to Nantman

you can try going to SystemPreferences>Accessibility in the "Display" tab and put a checkmark in "increase contrast" and "reduce transparency".

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Answer 3

Nantman Author

Level 1

13 points

Nov 21, 2020 5:55 AM in response to jeffreythefrog

Thank you!! This has helped me a lot! Very disappointing that the Apple Support advisor didn't suggest this though. All I was told was to go to the General Tab and increase the Font size of my messages, which I had already done. Really much appreciated!!

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Answer 4

Nantman Author

Level 1

13 points

Nov 21, 2020 5:56 AM in response to VikingOSX

Thanks Viking, I have forwarded my complaint as you suggested. Cheers!

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Answer 5

Nov 21, 2020 5:57 AM in response to Nantman

you're welcome.

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The appearance of Mail in Big Sur is appalling. Apart from moving all the labelling around, the top menu bar is far too small and pale. might be fine for a 20 yearly, but this 70 year old is really struggling. I have spoken to Apple Support but reall

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