M1 13” MacBook Pro Webcam Flickering

Hi guys! I just got the new M1 MacBook Pro and realised my webcam doesn’t stop flickering. I tried Skype, FaceTime, WhatsApp, Photobooth.. I updated the MacOS and restarted it and it didn’t change. I’m a bit worried because I got a lot of video meetings on my daily basis and even though I see others perfectly fine, they see me in a constant flickering image. Has anyone else had the same problem? Or still has? Any ideas on what might work? Thank you so much in advance!

MacBook Pro

Posted on Nov 21, 2020 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2021 7:42 AM

samth193 wrote:

Unfortunately this did not work for me. Whatever I put in the fps the flickering ws there. I also did not get it to work in zoom. I'm really so frustrated about this.

The flicker looks like it only occurs when using the webcam under fluorescent or LED lighting in a region where the mains power frequency is 50 Hertz. (USA uses 60 Hz). This is a bug in the software design.


Go to https://www.apple.com/feedback and post a bug report It will not get fixed unless Apple gets reports through the feedback tool.

113 replies

Dec 20, 2020 9:47 AM in response to joaoriomartins

I have the same issue, just got my MacBook Air M1 yesterday and I was FaceTiming my family, and it's blurry and very annoying, I don't think that would do for professional meetings! very annoyed and I will probably return.


if Apple could answer and confirm that this is something can be fixed with an update, that would be an option.


looks like it's a common issue with the new M1.

Dec 27, 2020 4:47 AM in response to 40DOMI

To start with he told me it was 'by design', I pointed out that was a design flaw! The only way we can get them to change it is by building up enough of a case and enough people complain about it. He told me that no-one complains about it! He did decide to send a report to the engineers though. I also pointed out that in the UK you have to use LED light bulbs now, as you can't buy others, so they need to sort it!

Dec 28, 2020 11:04 AM in response to joaoriomartins

Hi guys!


I so frustrated with the webcam flickering issue. I have had more than 6 years a MacBook Pro (middles 2014) with Intel engine and this Mac never reported problems. For Xmas I received the new Apple Brand M1 (MacBook Pro) and I can't believe the webcam flickering. I did a FaceTime videocall with natural light and all went well but the same videocall with led lights in my bedroom is not possible, the image is continuously flickering.

Overall, when I change a device is in order to improve the features or the performance. Currently, this is the first time that I have bought an Apple product which it have problems. I bought the Apple M1 mainly for improve the quality and the experience during video calls with my university students. However, I realised that the old MacBook Pro was better than Apple M1. Also, I have a iPad Pro (2nd generation) and the FaceTime camera is really better than the Apple M1. Therefore, I agree with all of you, the flickering problem on the FaceTime camera is very real. So, apple developers or engineers hurry up and solve this issue. This have not sense!!!!

Jan 7, 2021 12:01 AM in response to zeGenius

Hi zeGenius,


I have MacBook Air 13" M1, 2020 (8 GB memory) with the latest iOS version, Big Sur 11.1.

I properly applied all the OBS settings as per above, at least I hope :) since the flickering disappears in FT and Photo Booth when I start the virtual camera, BUT I can't make and receive calls, I have error message "Call failed".

Any suggestion?


Jan 10, 2021 1:47 PM in response to zeGenius

Hi zeGenius,

I literally followed the steps, with no success.

The OBS works fine with e.g Teams without any flickering, also shows perfect picture with FaceTime, but still can't make/receive any video call. If I close OBS FT video calls also works but with the flickering way.


I counting forums readings till Apple steps in and finally fixes this issue.

Jan 14, 2021 5:13 AM in response to joaoriomartins

I have been having this same issue since I switched to the new M1 Macbook Pro in early December, never had this issue before on previous Macbook Pro's. Filled in the feedback form, which I'm sure goes nowhere, so anyone in Apple that reads this please take this serious - it is beyond ridiculous that this bug even exists, let alone goes unfixed for so long.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

M1 13” MacBook Pro Webcam Flickering

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.