New Imac won

Hi maregmccutcheon,

Congrats on winning that new iMac. We're happy to help you with signing in with your Apple ID and password. So that we can provide the best info to help with resolving this, we'll need a little info. Are you getting an error message when you attempt to sign in? If so, can you tell us what you are seeing specifically? Are you able to sign in here with your Apple ID and password:

Apple ID

Get back to us with this info, and we can go from there.

Take care and be safe.

Did you buy directly from an Apple Retail Store, Web store or by phone?

If not, from whom did you **?