Carplay not working after IOS 14.2


I have problem with Apple CarPlay since updated iOS14.2 on my iPhoneXS Max

When I connect with Mazda's CarPlay, the controller doesn't click but still can navigate on the screen. While back to Mazda screen it's able to click normally. Assume that the issues caused from iOS updated tho. Anyone have any suggestion or solution I can follow to fix it, feel free to share.

I have Iphone7 as well, and that functions perfectly, hence no issue with Mazda controller.

iPhone XS Max, iOS 14

Posted on Nov 21, 2020 5:48 PM

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Posted on Dec 8, 2020 7:59 PM

I had the same problem with my new SE 2nd gen. Senior advisor said engineers recommended that I disable Screentime. Did that. Plugged it in and it works. CarPlay now displays on General tab, which it didn’t out of the box. Why that was a factory preset is a good question for the engineers.

18 replies

Dec 2, 2020 7:15 AM in response to MiiguelMoncada

I have one I phone XS and after update it to iOS 14.2 the car play in my Mercedes GLA does not operate as it used to . I checked (path : Car Play - My cars - Customise) and at the Customise, although it is mentioned that through the page I could organise apps to show in car play's Home screen, most of the apps were locked and I couldn't unlock them . The only option available is to remove them. I followed your suggestion and I disabled the Assistive Touch and now its working perfectly. Thanks for a very useful tip

Dec 2, 2020 2:50 PM in response to AndySinc

Not sure what made the difference but the music just played as normal when I went out in the car this morning. Unfortunately I had already deleted the link various times, reset the mazda system (and lost all my settings, favourites etc in the process) and disconnected cellular data and wifi (which lost me contact with my Apple support person!) However at least I am driving with music once again!!

Nov 22, 2020 11:14 AM in response to Carplay_Mazda

I have the exact same problem. Mine it’s a Mazda 2 2021 with an iPhone 11 with iOS 14.2. When I connect my phone to the car, the clicking wheel doesn’t work on Carplay, but it does when it’s on the Mazda’s menu. I was thinking that the clicking wheel was damaged but works perfectly on the Mazda main menu. Now I have to be park if I want to navigate to the screen because the touchscreen function blocks every time that the car it’s moving

Nov 22, 2020 11:22 AM in response to MiiguelMoncada

I have the exact same problem. I have a Mazda 2 2021 with an iOS 14.2 iPhone 11. Yesterday, after the update, I connected the phone and the Mazda’s clicking wheel was not working. I thought that the clicking wheel was damaged but it works perfectly on the Mazda main menu. I hope they solve that problem on a next update, because now I have to be parked every time that I want to navigate on the CarPlay screen, that’s because the touchscreen blocks every time the car it’s moving

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Carplay not working after IOS 14.2

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