You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I get emails

After downloading new update I now can’t get emails on my iPhone it keeps asking for password when I got them to send code to another address entered code and it said it was wrong code what’s going on sort it out please

iPhone SE, iOS 14

Posted on Nov 22, 2020 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2020 9:43 AM

Not sure if you know however most popular email service providers (Hotmail, Yahoo, AOL,Microsoft, Gmail etc) are now using app specific passwords for log in. Is it possible that your email account is asking for an app specific password? App specific passwords are passwords use for one email app and cannot be used for another email app. You have to generate one app specific password for each app. Research on this subject on Google and also log into you email account on the web and you should be able to generate an app specific password in the security section of settings.


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 22, 2020 9:43 AM in response to Cryptic123

Not sure if you know however most popular email service providers (Hotmail, Yahoo, AOL,Microsoft, Gmail etc) are now using app specific passwords for log in. Is it possible that your email account is asking for an app specific password? App specific passwords are passwords use for one email app and cannot be used for another email app. You have to generate one app specific password for each app. Research on this subject on Google and also log into you email account on the web and you should be able to generate an app specific password in the security section of settings.


Axel F.

Why can’t I get emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.