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Airpods Won’t Allow Apple Care

Hi Pip’s,

So just before I bought my AirPod Pro’s off the Apple App, I found the ‘Apple Store’ on ‘Amazon’. I’ve never had a bad experience with Amazon and believe that the store is genuine(?). I saved about £25 (30€).


I bought these on 14 October & believes that I had 90 days to buy Apple Care, but when I enter the serial number (from the AirPod settings/case number), it kicked me off telling me “this item is not eligible”.


Does think mean I have another flaming fake from an Apple Store on Amazon?


Thanks for your time & knowledge in advance, some reassurance wouldn’t be helpful from anybody who knows.


Posted on Nov 22, 2020 10:47 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2020 11:43 AM

Hello,

Hmm, the purchase date probably didn't get registered properly via Amazon. You may have to go to an Apple store as indicated in the link below:

AppleCare Products - Headphones - Apple

Good luck.

2 replies

Airpods Won’t Allow Apple Care

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