Screensaver Lockout MacBook Air (M1)

I just purchased the baseline M1 MacBook Air and I’m having trouble with the screensaver taking over the computer. It will come on even while using the device and then there’s no way to dismiss the screensaver. I have to switch users, log out, and/or restart the machine to get the screensaver to go away. At this point I’ve disabled the screensaver (which for me is fine) but I’m hoping there’s a fix out there somewhere.

MacBook Air 13″, macOS 11.0

Posted on Nov 23, 2020 11:05 AM

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Posted on Jan 23, 2021 4:53 AM

Feedback for mini m1, 16 gb


I can tell this did not work for me on my mini m1. I am currently NOT logged in with two users at same time, suggestions security screensaver off done, with all users (i have 3 on my mini). And suddenly: screensaver pops up., just a few minutes before again.


The only thing that works on my mini m1 when screensaver suddenly starts i can't do anything to stop it as described (and don't wan to force shutdown via power button) is:

  • press cmd + ctrl + q
  • at login screen, NOT entering password for this account didn't help, just screensaver comes back
  • press esc and then mouse click, then enter password for account
  • and i'm back and can use my mac again


it's a bad error for a great product and os, and what i see it relates to if you have more than one account on the mac, and starts to begin as soon as i login with another account. i also reported this to apple with the support as suggested here. it did not occur here, when i did not use any of the two other accounts during a day.


what i read in newsgroups that 11.2 should fix this and comes very soon (if i am correct release candidate came out these days?!).


looking forward that this then is fixed and my m1 can be used withou this bug. i really like my mini m1, the best mac i have so far!

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Dec 18, 2020 1:48 AM in response to pelthree

I have exactly the same problem!!!! And staff said that there's no problem with the hardware after checking. But I have purchased for 5 Days only. No way to solve the problem. The only thing I can do is to close the lid and open it again!!!! I cannot accept that for a new computer.

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Dec 23, 2020 10:14 PM in response to pelthree


◦ Instead of selecting Login Window… from the fast user switching menu, select the name of the user who wants to login.


◦ Instead of clicking the Switch User button on the lock screen, enter the password the password of the user that is already logged in or have that user use Touch ID, then use the fast user switching menu to select the name of a different user who wants to login.



◦ Configure the screen saver to not be displayed on the login window, which will also prevent the screen saver from starting 20 minutes after clicking on Login Window… or Switch User. This can be done by logging in as an admin user and entering the following command into Terminal: sudo defaults write /Library/Preferences/com.apple.screensaver loginWindowIdleTime 0​ When the Password: prompt appears, type the password of the user that is currently logged in and press Return (the password being typed at this prompt will not be displayed).


• To stop the screen saver when this behavior occurs: put the Mac to sleep (hold power button for 1.5 seconds on a desktop Mac or close the display on a portable Mac), leave the Mac sleeping for 10 seconds, then wake the Mac.

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Dec 26, 2020 4:59 PM in response to cyrille2021

In response to cyrille2021 re it being potentially linked to having multiple accounts active: this doesn't seem to be the cause. The bug happens even with only one account logged in (I migrated 4 accounts to a new MBAir M1, but have only used 1 and the bug happens... first day of use, occurred while actively typing... (MBAir, BigSur 11.1, MacBookAir10,1 Apple M1, 8 (4 performance and 4 efficiency), System Firmware Version: 6723.61.3

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Dec 27, 2020 8:29 PM in response to pelthree

Lame. Apple has offered a replacement MacBook Air, but due to my custom configuration, it won't arrive until late January. Silly. Who's to guaranty a replacement would remedy the issue considering everyone here is experiencing the same thing. Let's all lean towards a software remedy ASAP!

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Dec 29, 2020 12:01 PM in response to pelthree

And same here on a new Mac mini m1. 1st install yesterday, updated to 11.1. have created 3 users. today suddenly screensaver started while I was reading and typing. couldn't stop it anymore. only putting the mini into sleep mode with the power button and waking it up again helped.


really hope this does not occur to often as described in some posts till there will be a fix for this.

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Dec 30, 2020 7:19 PM in response to pelthree

Like may others, I am also having this issue. Running Big Sur 11.1 on MacBook Air (M1, 2020). Have 2 user accounts, both with the screensaver disabled. The screensaver will appear randomly, often in the middle of a task. Closing the lid, waiting and reopening works in most cases, often requiring multiple attempts.

Needless to say this is extremely frustrating and a less than ideal experience given that I have had the computer for less than a month. Certainly not what I expect from Apple. A shame this issue exists because the rest of the experience with the M1 MacBook Air has been fantastic. And I certainly hope that this does not require a hardware replacement as I waited long enough for my custom build.

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Jan 7, 2021 6:43 PM in response to pelthree

The pseudo solutions of locking the screen and unlocking again until the glitch goes away don't cut it. I've bought a brand new computer and I need to get work done, not waste my time playing "guess-the-glitch-fix".


Apple should come out, acknowledge the issue, and offer a time estimate for a solution.

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Jan 8, 2021 6:51 AM in response to pelthree

Adding that opening and closing the lid on my MacBook Pro M1 turns off the screen saver and allows me back into my desktop. I have two accounts on this MacBook (a work and personal account) has this happened to anyone with just a single login on their mac?

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Screensaver Lockout MacBook Air (M1)

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