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nipa240 Author

Level 1

4 points

Iphone is continuously showing the apple logo

I was asked to update my iPhone. When I clicked update option, my phone got switched off, and is continuously showing the apple logo. I cannot open the phone or do anything. What can I do?

iPhone X, iOS 14

Posted on Nov 23, 2020 1:41 PM

Top-ranking reply

Axel Foley

Level 10

149,562 points

Posted on Nov 23, 2020 1:43 PM

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

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Iphone is continuously showing the apple logo

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