Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Virus

I received an email that said my phone was contaminated with a trojan virus and to upload defense shield. Is this true?

iPhone 7 Plus, iOS 13

Posted on Nov 23, 2020 3:07 PM

Reply
Question marked as Best reply

Posted on Nov 23, 2020 3:07 PM

no, ignore it. it's a scam

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

2 replies

Virus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.