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Meemaw2020 Author

Level 1

4 points

Restore my iphone

I was updating my phone and now iI can’t start it. It say I need to restore my phone by connecting to my computer. If my iPhone has a virus, I don’t want to infect my computer,

iPhone 6s Plus

Posted on Nov 23, 2020 2:53 PM

Top-ranking reply

Axel Foley

Level 10

149,616 points

Posted on Nov 23, 2020 3:02 PM

Your iPhone does not have a virus. It needs to be restored to get back to normal functions. Connect it to your computer with confidence. You can connect to a Mac or a Windows PC with latest version of iTunes installed. Then once it is connected, follow directions.

Axel F.

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Restore my iphone

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