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I just got a new iPhone 12 mini today, when trying to download data from my iCloud my phone went into a restart. For the last three hours it has been alternating from a black screen to the black screen with the apple logo. I am unable to turn it off, or do a restart. I can't call tech support because my phone is not turning on.
iPhone 12 mini, iOS 14
1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help then your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help then your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
iPhone 12 stuck in reset
