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There was an error connecting to the apple id server - MacBook

Hey I'm having problems getting connected to anything apple related after my update. I did my BigSur update last week but noticed this issued a couple days ago so I can't be to sure if this happened right after I updated to Big Sur or if it just started happening. Anyways, I can't log into things like the app store (it's just a blank grey panel) and can't log into facetime. I am, however, still logged into messages. I tried logging out of iCloud, but it won't let me. It shows me this message "There was an error connecting to the apple id server MacBook", which is the message I get when trying to sign in to the other apps. I've seen other people having this similar issue but nothing has been solved. So wanting to see if anyone has any other suggestions. Here is what I've tried so far:


-Restarting

-Healthy internet/wifi connection (logged out, forgot network, then logged back in)

-Date and time are correct

-not running any anti virus programs

-not using a vpn

-Reset default Keychains

-safe mode start up

-Created a new admin user account

-i was able to SEE the app store at least, but was not able to log in. 

-could not log into FaceTime either.

-There WAS an error when I ran first aid on disc utility, specifically on container disk1, idk if thats related or a whole different can of worms. I rebooted in recovery and did a disk repair in recovery mode and everything was fine, (re-ran first aid in normal settings after tho and still came back with the error on container disk)

-I have re-installed BigSur


Btw I signed into apple support community using same apple ID and password successfully soo idk. Any suggestions?


MacBook Pro with Touch Bar

Posted on Nov 23, 2020 5:05 PM

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Posted on Nov 23, 2020 6:49 PM

HAS BEEN SOLVED! Sort of. I am able to sign into everything when I get onto my iphone hotspot. So it is something to do with our google mesh network blocking my IP or something. Just thought I'd pass this along in case anyone else is having issues.

The apple support team also had me download Malwarebytes https://www.malwarebytes.com/mac-download/ and ran a test to see if anything was corrupted.

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Question marked as Top-ranking reply

Nov 23, 2020 6:49 PM in response to Shaylee Greene

HAS BEEN SOLVED! Sort of. I am able to sign into everything when I get onto my iphone hotspot. So it is something to do with our google mesh network blocking my IP or something. Just thought I'd pass this along in case anyone else is having issues.

The apple support team also had me download Malwarebytes https://www.malwarebytes.com/mac-download/ and ran a test to see if anything was corrupted.

There was an error connecting to the apple id server - MacBook

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